ISO 20000 Service Level Management Process Template

ISO 20000 Service Level Management Process Template

Marsoni

M251S

$19.00

Get it in 3 business days with 1 day shipping. Friday, May 29

ISO 20000 Service Level Management Process TemplateDescription: Service Level Management Template (SLM) is a process within the ITIL framework that is used to define and manage the level of IT services provided to customers. SLM focuses on establishing, monitoring, and maintaining service level agreements (SLAs) between IT and the customer. SLM is also used to ensure that services are provided in accordance with customer requirements, agreed service levels, and agreed service targets. SLM is a key

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